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Terms of Service

Terms of Service

Effective Date: 8/1/2023

Last Updated: 8/17/2023

 

OVERVIEW

This website is operated by Sirensong OBM. Throughout the site, the terms “we”, “us” and “our” refer to Sirensong OBM. Sirensong OBM offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By accessing our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our site is hosted by Wix. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - SERVICES PROVIDED

Sirensong OBM offers comprehensive business strategy services for online businesses, including but not limited to:

  • Organic SEO strategy and implementation

  • Email marketing strategy and implementation

  • Social media marketing strategy and implementation, including influencer and affiliate marketing

  • Growth marketing strategy and implementation

  • Project management support for small teams with large-scope business projects

  • Branding and storytelling

SECTION 2 - PAYMENT AND PRICING

Sirensong OBM values transparency in pricing and payment terms. We understand that each project's scope may vary, and as such, our pricing is customized to suit the specific needs of your business. Prior to initiating any project, we will provide you with a detailed breakdown of the costs associated with our services.

  • Payment Methods: We accept various payment methods for your convenience, including major credit cards and electronic funds transfers. Payment details will be communicated and agreed upon before the project commences.

  • Billing and Invoicing: Invoices for services will be provided according to the agreed-upon payment schedule. We reserve the right to request a deposit or upfront payment before project work begins.

  • Refund Policy: As our services are tailored to the unique requirements of each project, refund policies will be outlined on a case-by-case basis in the project agreement. We are committed to ensuring your satisfaction, and any potential refunds will be addressed with fairness and consideration.

SECTION 3 - USER AGE RESTRICTION

Sirensong OBM's services are designed for individuals who are at least 18 years of age. By accessing or using our website and services, you confirm that you meet this age requirement. If you are under 18, you must use our services under the supervision of a parent or legal guardian.

SECTION 4 - INTELLECTUAL PROPERTY

We respect the intellectual property rights of our clients and partners. Any content, materials, data, or intellectual property shared with us in the course of providing our services will be treated with the utmost confidentiality and used solely for the purpose of fulfilling the agreed-upon project. Upon project completion, any deliverables, content, or materials created for you will be handed over to you, ensuring that you retain ownership of your business assets.

SECTION 5 - PRIVACY POLICY

Your privacy and the security of your personal information are of paramount importance to us. We are committed to maintaining the confidentiality of the information you provide to us. Our Privacy Policy outlines the types of information we collect, how we use and protect it, and your rights regarding your personal data. Please review our Privacy Policy at www.sirensong-obm.com/privacy-policy for details on how we handle user data.

SECTION 6 - LIABILITY LIMITATIONS

While we strive to provide high-quality services and deliver exceptional results, it's important to note that no business endeavor is without its risks. Sirensong OBM, its directors, officers, employees, and affiliates shall not be held liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of our services, products, or the information presented on our website. Our liability is limited to the maximum extent permitted by law.

 

SECTION 7 - USER CONDUCT

We expect all users of our website and services to engage with us in a professional, respectful, and ethical manner. Any engagement that is offensive, disrespectful, discriminatory, or harmful to other users, our team, or our reputation is strictly prohibited. We encourage collaboration, positive communication, and the exchange of ideas within a respectful and inclusive environment.

SECTION 8 - TERMINATION OF SERVICES

We believe in establishing clear expectations throughout the project lifecycle, including termination procedures. Either party has the right to terminate project-based services by providing written notice of termination. Termination terms, including any applicable fees, refunds, or outstanding payments, will be outlined in the project agreement. We will work diligently to ensure a smooth and fair transition during the termination process.

SECTION 9 - GOVERNING LAW

These Terms of Service and any separate agreements for services shall be governed by and construed in accordance with the laws of the State of California, United States, as applicable to contracts executed and performed solely within the state. However, in the case of customers engaging with Sirensong OBM from states other than California, the relevant federal regulations governing interstate commerce and online transactions shall also apply.

Out-of-State Customers and Federal Regulations:

Sirensong OBM recognizes that our services extend to customers from various states. As such, we acknowledge the importance of federal regulations that govern online commerce and transactions conducted across state lines. Federal regulations, including but not limited to those established under the Commerce Clause of the U.S. Constitution, may impact how certain aspects of our services and agreements are treated when crossing state boundaries.

Choice of Law and Conflict of Laws:

Should any disputes arise, whether involving parties from California or other states, both the laws of the State of California and relevant federal regulations shall be considered. In the event of a conflict of laws, where parties from different states are involved, we will work towards a resolution that is fair and compliant with applicable regulations, taking into account the location of the parties, the nature of the dispute, and the intent of the parties.

Exclusive Jurisdiction:

Any legal proceedings arising from or related to our services or these Terms of Service shall be subject to the exclusive jurisdiction of the courts located in the State of California, unless otherwise required by applicable federal regulations.

SECTION 10 - CONTACT INFORMATION

If you have any questions, concerns, or inquiries about our Terms of Service, our services, or any other matter, we encourage you to reach out to us. You can contact us at sirensong.obm@gmail.com. We value your feedback and are here to assist you in any way we can.

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