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Privacy Policy for Sirensong-OBM

At SirenSong Online Business Manager ("SirenSong OBM", "we", "us", "our"), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we collect, store, use, share, and disclose your personal information, as well as how we communicate with you and use cookies and tracking tools. By using our website, sirensong-obm.com (the "Website"), you consent to the practices described in this Privacy Policy.

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1. Information We Collect: We may collect various types of information from our site visitors, including but not limited to:

  • Personal information (e.g., name, email address, phone number)

  • Business information (e.g., company name, industry)

  • Billing and payment information

  • Website usage data (e.g., IP address, browser type, pages visited)

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2. How We Collect Information: We collect information through various means, including:

  • Information you provide voluntarily through forms and interactions on our Website.

  • Information collected automatically using cookies and tracking technologies.

  • Information obtained from third-party sources to verify or supplement the information you provide.

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3. Storage, Use, Sharing, and Disclosure: We take precautions to protect your personal information and follow industry best practices to ensure its security. We use your information for the following purposes:

  • Providing and improving our services to you.

  • Communicating with you about updates, offers, and promotions.

  • Processing payments and fulfilling orders.

  • Analyzing website usage to improve user experience.

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We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business, under strict confidentiality agreements.

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4. Communication with Site Visitors: We may communicate with you through email or other means to provide information about our services, updates, or promotional offers. You can opt-out of such communications at any time by using the unsubscribe link provided in the emails or by contacting us directly.

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GDPR and CCPA Compliance

This section of the Privacy Policy pertains to users who are subject to the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

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GDPR Compliance: SirenSong OBM respects the rights of individuals under the GDPR and ensures that your personal information is processed in accordance with the regulation. If you are a resident of the European Economic Area (EEA) or if your data is otherwise subject to the GDPR, the following provisions apply:

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Lawful Basis for Processing: We process your personal information based on one or more lawful grounds, such as your consent, the necessity to fulfill our contractual obligations, compliance with legal obligations, protection of vital interests, performance of a task carried out in the public interest or the exercise of official authority, and legitimate interests pursued by us or a third party.

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Data Subject Rights: Under the GDPR, you have certain rights with respect to your personal information, including the right to access, rectify, erase, restrict processing, data portability, and object to processing. You can exercise these rights by contacting us at duerdenstephanie[at]gmail.com. We will respond to your request within the timeframes required by law.

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Data Transfers: If we transfer your personal information outside the EEA, we will ensure adequate safeguards are in place to protect your data, as required by the GDPR.

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CCPA Compliance: The California Consumer Privacy Act (CCPA) grants certain rights to California residents regarding their personal information. If you are a California resident, the following provisions apply:

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Right to Know and Delete: You have the right to request information about the categories of personal information we collect and the purposes for which it is used. You also have the right to request the deletion of your personal information.

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Non-Discrimination: We will not discriminate against you for exercising your rights under the CCPA, including denying services, charging different prices, or providing a different level of quality.

Authorized Agent: You can designate an authorized agent to make requests on your behalf. To do so, the authorized agent must provide written permission, and we may require verification of the agent's identity.

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Exercising Your Rights: To exercise your GDPR or CCPA rights, please contact us at duerdenstephanie[at]gmail.com. We may require certain information to verify your identity and process your request.

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5. Cookies and Tracking Tools: We use cookies and tracking technologies to gather information about your interactions with our Website. This helps us understand your preferences, improve user experience, and tailor our marketing efforts. You can adjust your browser settings to refuse cookies, but this may affect your ability to access certain features of our Website.

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6. Withdrawing Consent: If you wish to withdraw your consent for the collection, use, or disclosure of your personal information, please contact us at [contact email]. Please note that withdrawing consent may limit our ability to provide certain services to you.

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7. Changes to this Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you about significant changes through a prominent notice on our Website.

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For any questions or concerns about this Privacy Policy or your personal information, please contact us at duerdenstephanie@gmail.com.

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By using sirensong-obm.com, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal information as described herein.

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